Legal Information

Website Policy
At The Finchcocks Charity, we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

Who are we?
The Finchcocks Charity is a UK registered charity that exists to develop the resources of the Finchcocks Musical Museum by the promotion of musical education

When you use our website and provide information to us, the Finchcocks Charity is the data controller of your personal information.

How do we collect information about you?
We obtain information about you when you use our website. For example, when you contact us about our services, register for concerts or training courses or if you consent to receive our leaflets.

At times we may provide links to other websites, but please remember we are not responsible for them, and these websites will have their own privacy policies and/or terms and conditions of use.

Under 16
We take our responsibility of protecting the privacy of children aged 16 or under seriously. If you are aged 16 or under, please obtain your parent/guardian's permission, before you provide any personal information to us. Please contact us for easy to read information on protecting your personal data and your rights under the data protection regulation.

What type of information do we collect from you?
The personal information we collect might include your full name, gender, title, postal address, email address, IP address, donation and gift aid details (if you donate to us), any other information you send us. Please read our Cookies Policy for more information on how we use cookies.

How will we use your information?
When you visit our website and email us for information,  the information that you provide enables us to be more accurate in providing the services you have requested from us.

With your consent, we will use your personal data to:

  • Provide the information or service that you have requested from us
  • Provide information, which we believe may interest you, including the Finchcocks Charity Leaflet, updates on our events and other relevant musical courses and concerts. We will contact you in ways that you have requested or agreed to
  • Comply with relevant laws and regulations, including requests from statutory agencies around health and safety and the detection and prevention of crime, matters of national security, taxation and safeguarding issues
  • Release information to third parties or individuals when obliged to by law, such as for purposes of national security, taxation and criminal investigations

Sharing your information

  • We will treat your information sensitively and confidentially and will not share your information with anyone, unless specifically agreed with you
  • We will never sell or rent your personal information to third parties or share your information with third parties for marketing purposes
  • We may, under certain circumstances, release your personal information to third parties or individuals when required by law, for purposes of national security, taxation and criminal investigations and where you have agreed for us to do so

How long do we hold your information?
To meet our legal data protection and privacy obligations, we only hold on to your personal information for as long as our work with you requires it. Your information is held securely on our database and on The Finchcocks Charity secure server. Once our work with you is complete, your personal data is hidden from general view and only accessible to a limited number of staff. Please read our full Privacy Policy for more information.

Managing our communications
You have a choice about whether or not you wish to receive information from us. If you do not want to receive communications from us regarding our work and activities, either electronically or otherwise, then you can email us.

You can change your communication preferences at any time by contacting us by email: or on 01892 523203

How you can access and update your information
At The Finchcocks Charity it is important for us to keep your information accurate and up-to-date. Please let us know if you need to change or update your information. You have the right to ask us for a copy of the information we hold about you. You can email us at or call us on 01892 523203.
You can also write to us at:
The Finchcocks Charity
Waterdown House
51 Frant Road
Tunbridge Wells

For further details on how your information is used, how we maintain the security of your information, and your rights to access or erase information we hold on you, please view our full Privacy Policy or contact us on 01892 523203 or email to request a paper version.

How does The Finchcocks Charity protect my personal identifiable information?
We are committed to taking reasonable steps to protect the individual identifying information that you provide to us and that is subject to the General Data Protection Regulation.  If you have any queries concerning our data protection policies, please contact us on 01892 523203 or email

What security precautions are in place to protect the loss, misuse or alteration of my information?
When you give us personal information, we take steps to ensure that it’s treated securely. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, The Finchcocks Charity cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

Use of cookies
Like many other websites, The Finchcocks Charity website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.

When you first visit our website you will be presented with a “Cookies & Privacy” dialog box where you are able to accept cookies. Essential cookies are accepted by default as they are required for the site to function. You are able to opt in to receive analytic cookies.

Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website

In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Changes to this privacy policy
We keep our privacy policy under regular review. This privacy policy was last updated in October 2022.

Website User Policy
Access to and use of this site is provided by The Finchcocks Charity subject to the following Terms and Conditions. Your use of this site constitutes acceptance of these Terms and Conditions as at the date of your first use of the site.

The Finchcocks Charity reserves the right to change these Terms and Conditions at any time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified.

You agree to use this site only for lawful purposes and in a manner which does not infringe the rights or restrict, or inhibit the use and enjoyment of the site by any third party.

This site and the information, names, images, pictures, logos regarding or relating to The Finchcocks Charity are provided "as is" without any representation or endorsement made and without warranty of any kind whether express or implied. In no event will The Finchcocks Charity be liable for any damages including, without limitation, indirect or consequential damages, or any damages or loss of profits whatsoever arising from the use or in connection with such use or loss of use of the site, whether in contract or in negligence.  The Finchcocks Charity does not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy and reliability of the materials.

The Finchcocks Charity name and logo are trademarks of The Finchcocks Charity. The names, images and logos identifying The Finchcocks Charity or third parties and their products and services are the proprietary marks of The Finchcocks Charity and/or third parties as appropriate. Nothing contained in these Terms and Conditions or on The Finchcocks Charity website may be construed as conferring any license or right under any trademark or patent of The Finchcocks Charity or any third party.

Commercial use or publication of all or any item displayed is strictly prohibited without prior written authorisation from The Finchcocks Charity. Nothing contained herein shall be construed as conferring any licence by The Finchcocks Charity to use any item displayed.

Documents on this site may be copied for personal, non-commercial use only on the condition that copyright and source indications are also copied, no modifications are made and the document is copied entirely. However, some documents and photos have been published on this site with the permission of the relevant copyright owners (who are not The Finchcocks Charity). All rights are reserved on these documents and permission to copy them must be requested from the copyright owners (the sources are indicated within these documents/photographs).

The Finchcocks Charity takes no responsibility for the content of external Internet Sites. The existence of a link from any organisation's site to The Finchcocks Charity site does not imply that The Finchcocks Charity endorses the activities or views of that organisation.

Any communication or material that you transmit to, or post on, any public area of the site including any data, questions, comments, suggestions or the like is, and will be treated as, non-confidential and non-proprietary information.

If there is any conflict between these Terms and Conditions and rules and/or specific terms of use appearing on this site relating to specific material then the latter shall prevail.

These Terms and Conditions shall be governed and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

Terms and Conditions
Access to and use of this website is subject to all applicable laws and regulations and to these terms and conditions.

Access to this website is provided strictly on the basis that you agree to these terms and conditions which form a legally binding agreement. If you do not accept these terms and conditions, please do not make use of this website.

The material provided on this website is provided for general information and private study only. Nothing on this website constitutes technical or professional advice. It is your responsibility to evaluate and take professional advice on the accuracy and completeness of all information, statements, opinions and other material on this website or any web site with which it is linked.

To the fullest extent permitted by applicable laws the authors of all other material published on this website, exclude liability for any losses and expenses of whatever nature and howsoever arising including, without limitation, any direct, indirect, special, punitive, or consequential damages, loss of use, loss of income or profit, loss of or damage to property, claims of third parties, or other losses of any kind or character, even if the Association, or the relevant author(s) have been advised of the possibility of such damages or losses, arising out of or in connection with the use of the said material.

This website may contain links to other websites maintained by other companies and persons. The Association does not check such other websites for accuracy, completeness or compliance with applicable laws and regulations, and makes no representation in relation to, and does not accept any responsibility for, such other websites or the information contained upon them or for any damages or losses, directly or indirectly resulting from your use or reliance on such web sites. Any access to such websites, whether through the links provided on this website or otherwise, is entirely at your own risk.

Material on this website, including text and images, is protected by copyright. It may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal, non-commercial use. Prior written consent of the copyright holder must be obtained for any other use of material. Copyright in all materials and/or works comprising or contained within this website remains with the Commissioning Specialists Association and other copyright owner(s) as specified. No part of this site may be distributed or copied for any commercial purpose.

Privacy Policy and Privacy Notice
For more information on our privacy policy or to opt out of any of our forms of communication with you contained on our privacy notice please contact the Finchcocks Charity office: